Roden Gray is looking for a new full time Store Ambassador for our Gastown location.As part of the Roden Gray team, you’ll build relationships with clientele to assist in wardrobe building and styling, create a welcoming environment by demonstrating thorough product knowledge regarding our core designer brands. We’re looking for an enthusiastic individual with high independent drive who believes in quality and abandons all pretension.

Responsibilities:
· Build lasting personal relationships with customers, becoming their trusted style advisor and friend.
· Take ownership of customer requests and needs to provide prompt resolutions that exceed expectations.
· Promote new arrivals by sharing behind the scene pictures on WeChat and Instagram or thorough 1-1 client conversations.
· Build and maintain a list of 40 active clients, ensuring frequent follow-ups and proactive reach-outs with all of them to maximize lifetime value and minimize churn.
· Achieve personal sales goals on a daily basis as well as supporting sales for the store as a collective.
· Proactively follow up on customer purchases and support customers with returns and exchanges.
· Day-to-day retail operations and visual merchandising.
Requirements:
· College or University diploma in a related field.
· A minimum of 3 years experience as a Sales Associate or Personal Stylist.
· Knowledge of luxury brands, from their history to the construction of the garments.
· Excellent written and verbal communication skills in English.
Skills:
· Confident and possess high personal drive.
· Ability to quickly assess customers’ personalities and style.
· An ability to work well in a competitive sales environment.
· Customer-oriented with exceptional problem solving skills.
· Organized with an eye for visual design, style and detail.

If you’re interested please apply either in store at Roden Gray located at 8 Water Street or online by sending your CV and cover letter to info@rodengray.com with subject: RG Recruit.